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Shipping & Returns

Returns Policy

The Queen's Pantry offers the following Returns Policy: If you are not completely satisfied with any giftware purchase made online we will gladly offer and exchange or refund. Exchanges or refunds must be made within 14 days of receipt of order. No exchanges or refunds allowed on food items. Call The Queen's Pantry at 678-483-0900 for refund authorization. Shipping charges are not refundable. We want to be your number 1 British Food Store here in Atlanta and always want our customers to be happy, please let us know if we are!

Shipping

We ship by USPS within 2 days of receipt of your order. Please allow 5-7 days for delivery and notify USPS immediately of any damage. 

Estimated Shipping Charges

Up to $30 $8.95
$31 - $50 $10.95
$51 - $75 $11.95
$76 - $99 $12.95
$100 or more add 15%

Shipments with heavy canned or bottled goods will be higher. THESE ARE ESTIMATED SHIPPING CHARGES. Actual Charge is Dependent Upon Weight and Destination. Your Credit Card Information is never stored on this site. This means you must enter your credit card number for each purchase. This minor inconvenience is a small price to pay for knowing that your credit card information can never be stolen from this site. We use the latest encryption technology to keep your credit card information safe during the ordering process.

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